Customer Service
Customer Service is very important to us at The Purveyor and we are always keenly interested in your feedback and suggestions for improving our service to you.
We believe in making life simple. We believe in delivering on promises and we love the brands we sell, therefore, if our deliveries do not happen as promised or if any orders are damaged in transit or fail to impress please contact us immediately using the links opposite.
Please be aware that if you choose next day delivery, you must ensure you place your order before 12pm to avoid late deliveries.
Please enjoy our brands responsibly
Email
For further information please mail us at customerservices@thepurveyor.com
Telephone
If you wish to contact The Purveyor directly, please ring us on +44 (0)1252 669209, and we will be happy to help.
Regular mail
Or alternatively please write to us at:
Premium Purveyor Ltd
67-70 Charlotte Road
London
EC2A 3PE
For your security
At The Purveyor we take your privacy very seriously. We use all data
captured in accordance with the Data Protection Act 1998. We do not share
your data with anyone. The data we collect is for delivery and billing
purposes only and as such includes the following. Name, address, credit card,
password, email address and phone number. We also collect your date of birth
to ensure you are over legal drinking age.
You can check your details with us at anytime by email to ensure their
accuracy. We do however with your blessing email you with Purveyor offers.
You can unsubscribe at anytime should you wish from our email list. We will
not send you any text messages, but may ring you to check security on a
credit card or billing address especially if you are a new customer.
